LENSEC Career Opportunities

Job Opportunities

LENSEC is always looking for talented and dedicated team members. If you are interested in hearing about opportunities, please email a copy of your resume and cover letter to us.

  • Location: Houston, TX
  • Category: Technical Support
  • Type: Full Time

Job description

We are seeking a Technical Support / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve basic to moderate product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications

  • Previous experience in customer service, technical support, field support, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

LENSEC is the manufacturer of Perspective VMS, a Video Management Software for physical security integrators and users, distributed globally.

  • Location: Houston, TX
  • Category: Administrative
  • Type: Part Time

Job description

We are seeking an Office Manager / Accounting Clerk to become an integral part of our team! You will compile data, compute charges, and prepare invoices, answer inbound phone calls, and assist with general office tasks.

Part-Time position. Preferred schedule: 9 am – 2 pm

Responsibilities

  • AP clerical duties
  • Prepare and maintain partners paperwork
  • Pick up mail and distribute
  • Maintain vendor files
  • Record PTO for the team
  • Process expense reports
  • File record retention at year end
  • Keep accurate records in accordance with company standards
  • Perform all other office tasks

Qualifications

  • Previous experience in billing, finance, or other related fields
  • Experience in data entry
  • Knowledge of standard accounting procedures
  • Ability to prioritize and multitask
  • Strong communication skills

LENSEC is the manufacturer of Perspective VMS, a Video Management Software for physical security integrators and users, distributed globally.